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Why Etiquette?

Diversified Workforce:

Whether it is gender, cultural background, age, or degree of experience, work groups are comprised of many different individuals from different backgrounds. Associated Content reports that productivity is enhanced when coworkers practice civility and professionalism.

Fast Food Generation:

Eating on the go has led to poor dining skills that can offend and cost clients. Inappropriate behavior distracts from the business of closing the deal. Kids need to learn that their body language and behavior at the table is an opportunity to demonstrate respect.

Globalization:

Business is no longer limited to dealings with people that speak our language or share our norms. Commerce across time zones requires new levels of expertise and behavioral sensitivity.

Competition:

College applicants are expected to have good grades and a range of interests. However, most college admissions officers will tell you that the personal interview is the most important data point used in determining admission.

Work Place Civility:

Civility, dress professionalism, sharing workspace, getting along in an office environment.

Ambassadors:

Companies want to feel confident that there are representing their company in the best light.

 

In a recent survey, Hyatt Place found that proper etiquette is important for everyday social and personal interactions:
• 75% of Americans recognize that people who get ahead practice proper etiquette.
• 93% of respondents said knowing the proper etiquette for certain situations would be useful in their lives.
• 87% of women realize the importance etiquette has in everyday situations, while only 75 percent of men said the same.

Many Americans want to improve their etiquette capabilities:
• Nearly 50% of people wish they could say no to a friend or colleague more gracefully.
• 55% of women agree with this while only 43 percent of men agree.
• 40% of respondents wish they were more graceful giving and receiving constructive criticism.